Product Update: Customer Prompts

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18th July, 2017

Product Update

Customer Prompts in Showroom System

Within Codeweavers' Showroom System, you now have the ability to prompt your customers via email to complete a partially completed finance form.

How does it work?

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  • Login to your Codeweavers Showroom System and click on your leads tab.
  • Select a lead you would like to follow up and click into the profile, you can also get to a customer profile if you have opted to receive lead notifications via email.
  • Once you are in the customer profile, if they haven't completed the finance application you can click on the 'Apply Email Prompt'.
  • The customer will be sent an email prompting them to complete the finance application and you will receive a notification confirming the email has been successfully sent.
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  • Once they have completed the Finance Application the 'Apply Email Prompt' button will be relabelled to 'Apply Complete' and will not be clickable.

This functionality also applies if you have Motor Credit Check: an 'MCC Email Prompt' button will be available.

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Feedback

We appreciate our customer's feedback; please let us know how you have found this product update.

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If you have any questions or would like further information in regards to this update don't hesitate to contact us on:support@codeweavers.net

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